Service Pricing

Item Discription Price
Standard Callout Callout fee for residential customers in Newcastle Area includes first hour $100
Standard Addition time Billed in 30min incurments after callout fee $50
Priority Callout Callout fee for business or rushed services includes first hour inside normal operating hours $150
Priority Additional time Billed in 30min incurments after callout fee $75
Sunday Callout Additional Fee Additional fee added on a per hour basis for Sunday's $50
Out of hours Callout Additional fee added on a per hour basis outside Raven Computers working hours & for Public Holidays $100
Additional Travel Applies for outside Newcastle, Lake Macquire, Maitland, Raymond Terrance & Cessnock area's. Billed per 30mins travel $50
Fixed Price Services Applies to each of the following on a Per Computer Basis: Reformat, Data Recovery, Virus & Spyware Removal, Fault finding & Repair. $150
Fixed price Insurance Quoting Charged for preparing quote for insurance company's including a report of issues found, this is additional to callout if onsite service is required. $50
Administrators/Consultants Hourly rate for a Database Administrator, Server Administrator, System Consultant. $150
Engineers/Developers Hourly rate for a System Engineer, Network Engineer, Software Developer $200
Hardware, Parts & Computers All equipment, hardware, parts, printers, computers, laptops, modems etc... Please request quote as pricing can change from week to week.